TCM HISTORY

We are the leader in Credit Management Services

TOTAL CREDIT MANAGEMENT SERVICES LANKA (PRIVATE} LIMITED, launched as a B0I approved company in 1998, is the pioneering specialist in the fields of International Credit Management and Investigation Services, with over two decades of experience in local recovery management, TCM SRI LANKA is also partnered with a network of Credit Recovery Agencies worldwide and has the reach across continents to provide credit recovery solutions globally with a network of agencies in Australia, Belgium, Canada, China, Denmark, Germany, Holland, Hong Kong, India, Indonesia, Japan, Malaysia, the Middle East, New Zealand, Norway, Philippines, Singapore, Sweden, Switzerland, Thailand, United Kingdom, USA. TCM SL and its tightly knit global consortium of credit management partners that have joined together under a common vision of providing the most effective credit management and debt collection services, with its network offices in over fifty (50) countries, is composed of experienced professionals who have in-depth expertise in the areas of finance, trade, law, insurance, negotiation and human relations. 

Specialties

Global Collection Network
Business Credit Analysis
International Debt Collection
 Debt Collection

Advantages of using TCM SRI LANKA as A Debt Collection Agency.

TCM have the time, expertise and resources required. We offer a no collection no fee service, Debt collection can be a fast method of recovering debts so could save you time.

Debt Collection Services


In-depth Investigation

Understanding the debtor – either individual or cooperate, Debtor’s ability to repay and willingness. In case of cooperate, the business itself, the ownership, its employees as to determine how large they are, how long they have been in business, and how the business is performing.
Arriving at a solution based on win-win situation is our key to success.

Skip Tracing

It is time consuming and exhaustive. In the case of willful defaulters, they jump very often from place to place to avoid detection.
We have experienced staff, who have the flair for such operative functions.

Credit Analysis

We seek to understand both our debtor's financial situation and Client’s financial position to create a negotiating strategy and a successful result.


Call Centre

Third-party debt recovery and debt management is always challenging. Often, our collection calls rely on repetition to motivate the debtor to pay.
Collection call is second only to eye to eye meeting with the debtor. It is more personalized than a Letter of Demand.

Site Visits

In hard-core debt recovery, Sometimes it becomes necessary to perform site visits to physically interview the customer, serve necessary documents, confirm residency, verification of assets, etc. This Service is expensive and where this service is requested you can rest assured that our approved panel of field agents meet the highest compliance standards.

Hard-Core Recovery

Monetary return of this segment is very important for our organization to balance month end bottom line.
We devote more time, coupled with skip tracing to gain success.


Consultancy

Our team consists of individuals with over 24 years of extensive experience, mastering all aspects of credit collection operations from top to bottom.

Verifications

3rd party verifications are done by our team when legal documentations or original copies are provided by the clients to do verifications on them, This service always prevent the clients getting caught to  fraud reports, fraud  credit, fraud assets, and  fraud  employment.

 

Due Diligence

We have a team of investigators who research and uses various types of investigation methods to prepare a due diligence report of an Individual or a company. We ensure confidentiality from start to end.


“Better to know us and not need us, than to need us and not know us”

Total Credit Management Services Lanka (Private) Limited

Address


Head Office
No. 14, Dharmarama Road,
Colombo - 6, Sri Lanka

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